Welcome to We Care Labs & Diagnostic Center. By accessing our website, booking an appointment, or using our services, you agree to the following Terms & Conditions.
We Care Labs & Diagnostic Center provides diagnostic and laboratory testing services to patients and healthcare professionals. Our services are intended to support medical decision-making and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Patients may book appointments online, by phone, or in person. While we strive to honor all scheduled appointments, delays or rescheduling may occasionally occur due to unforeseen circumstances.
Patients are responsible for providing accurate and complete personal information during registration and appointment booking. Incorrect information may affect testing, reporting, or service delivery.
All laboratory tests are performed using standardized procedures and quality control measures. Test results are based on the sample provided and should be interpreted by a qualified healthcare professional.
Report delivery times may vary depending on the type of test performed. While we aim to provide reports as quickly as possible, certain specialized tests may require additional processing time. Patients can access reports through our secure online portal or collect them directly from the laboratory.
All charges for tests, packages, and services must be paid according to the laboratory's pricing policy. Prices may be updated without prior notice. For home sample collection services, additional charges may apply depending on location and service requirements.
Patients requesting home sample collection must provide accurate location details and be available during the scheduled appointment time. Delays may occur due to traffic, weather conditions, or operational requirements.
We are committed to protecting patient privacy. All personal information, medical records, and laboratory reports are treated as confidential and handled according to applicable privacy standards.
Patients are responsible for maintaining the confidentiality of their account credentials. We Care Labs & Diagnostic Center is not responsible for unauthorized access resulting from shared or compromised login information.
While every effort is made to ensure accuracy and reliability, We Care Labs & Diagnostic Center shall not be liable for any indirect, incidental, or consequential damages arising from the use of laboratory services, reports, or website information.
Users agree not to misuse the website, attempt unauthorized access, transmit harmful content, or interfere with website functionality.
We Care Labs & Diagnostic Center reserves the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this page.
If you have any questions regarding these Terms & Conditions, please contact us: 📍 O-9 PWD, Shop #03 Ground Floor Chughtai Arcade, 02, Block A Police Foundation, Islamabad 📞 Phone: (051) 6157437 📧 Email: admin@wecare-labs.com 🌐 Website: wecare-labs.com
